Privacy Policy diy88 — Your Information Is Safe With Us

Diy88 ("we", "the platform") values the privacy of every individual who uses our services. This Privacy Policy clearly explains how we collect, use, disclose, store, and protect your personal data when you register, log in, or interact with the diy88 platform in any way.

This policy covers all diy88 service channels, including the official diy88.win website, the mobile app for Android and iOS, and all related communications sent to members. By using any part of our platform, you agree to the data collection and processing practices described in this document.

We are committed to complying with Malaysia's Personal Data Protection Act (PDPA) and relevant international data protection standards. Should there be any significant changes to this policy, we will notify members via email or in-platform notifications.

Diy88 collects two main categories of information from members and platform visitors:

A. Information You Provide Directly:

• Full name, date of birth, and identification card number for identity verification (KYC) purposes.
• Email address and mobile number for account communications.
• Bank account or e-wallet details for processing deposits and withdrawals.
• Identity verification documents such as a photo of your ID card, passport, or a recent utility bill.
• Any information you share when interacting with our customer support team.

B. Automatically Collected Information:

• Your IP address, web browser type, and device operating system.
• Activity log data including pages visited, session times, and durations.
• General geolocation data based on IP address for compliance and security purposes.
• Device information including model, operating system version, and unique device identifier.
• Cookie data and similar tracking technologies to enhance the user experience.

Every piece of data we collect is used for legitimate and transparent purposes. diy88 does not use your data for any purpose other than those stated below:

• Account Management: To register, verify, and manage your member account on the diy88 platform.
• Transaction Processing: To process deposits, withdrawals, and any financial transactions related to your account.
• Identity Verification (KYC): To comply with identity verification requirements in order to prevent fraud and money laundering.
• Service Communications: To send important notifications related to your account, security, and platform updates.
• Service Improvement: To analyze usage patterns and improve the user experience on the diy88 platform.
• Platform Security: To detect, investigate, and prevent fraudulent activity, hacking, or platform abuse.
• Responsible Gaming: To monitor gameplay patterns and identify members who may need assistance with responsible gaming.
• Legal Compliance: To comply with applicable laws, regulations, and directives issued by relevant authorities.

We do not use your data for third-party advertising or commercial profiling without your explicit consent. Any marketing communications we send are based on the preferences you set in your diy88 account settings.

Diy88 does not sell, rent, or disclose your personal data to third parties for commercial purposes. However, there are limited situations where data sharing may occur:

• Payment Service Providers: Transaction information is shared with trusted payment gateway providers solely for processing your deposits and withdrawals.
• Identity Verification Service Providers: KYC documents may be shared with third-party identity verification service providers that comply with strict security standards.
• Authorities & Regulatory Bodies: diy88 will disclose the required information when mandated by law, court order, or directive from a legitimate authority.
• Technical Service Providers: Hosting, cybersecurity, and analytics service providers that assist us in operating the platform may have limited access to certain data, subject to strict confidentiality agreements.

Diy88 continually invests in security infrastructure to ensure your data remains protected at all times. Key security measures we have in place include:

• 256-bit SSL encryption for all data transferred between our servers and your device.
• Passwords are stored using strong cryptographic hashing algorithms — no one at diy88 can ever view your original password.
• Two-factor authentication (2FA) is available for all member accounts as an additional layer of protection.
• 24/7 security monitoring to detect and respond to cyber threats in real time.
• Regular penetration testing by independent security experts to identify and patch system vulnerabilities.
• Strict internal access controls — diy88 staff can only access the data required for their specific roles.
• Regular encrypted data backups to ensure service continuity.

While we take all reasonable steps to protect your data, no system can be guaranteed 100% secure. We encourage you to also take precautions, such as using a strong password and never sharing your account credentials with anyone.

Diy88 uses cookies and similar tracking technologies to enhance the user experience on our platform. The following are the types of cookies we use:

• Essential Cookies: Required for core platform functions such as login sessions and security. These cookies cannot be disabled without affecting platform functionality.
• Performance Cookies: Collects anonymised information on how users interact with the platform to help us improve the user experience.
• Functional Cookies: Remembers your preferences and settings, such as preferred language and display preferences, to deliver a more personalised experience.
• Security Cookies: Helps detect and prevent fraudulent activity and ensures your session remains secure.

You can manage your cookie settings through your web browser at any time. Please note that disabling certain cookies may affect the functionality or your experience on the diy88 platform. For more information on managing cookies, refer to your web browser settings.

As a data subject, you have the following rights regarding the personal data we hold:

• Right of Access: You have the right to request a copy of the personal data we hold about you.
• Right to Rectification: You have the right to request the correction of any inaccurate or outdated information.
• Right to Erasure: Under certain circumstances, you have the right to request that your data be deleted, subject to legal requirements obligating us to retain it.
• Right to Restrict Processing: You have the right to request that we restrict how we process your data in certain circumstances.
• Right to Data Portability: You have the right to receive your personal data in a machine-readable format for transfer to another service provider.
• Right to Object: You have the right to object to the processing of your data for direct marketing purposes at any time.

To exercise any of the rights above, please contact the diy88 customer support team via live chat or our official email. We will process your request within 30 calendar days. For more complex cases, this period may be extended up to 60 days, with prior notification to you.

The diy88 platform is strictly for individuals aged 18 and above. We do not intentionally collect or process personal data from minors. Should we discover that a child's data has been collected without the knowledge or consent of a parent or legal guardian, we will take immediate steps to delete that information.

If you are a parent or guardian and believe your child has registered an account on diy88, please contact us immediately. We will investigate and close the account in question, and delete all associated data.

The diy88 platform may contain links to third-party websites or services such as game providers or payment gateways. This Privacy Policy applies solely to the diy88 platform and does not cover the privacy practices of any third parties.

We encourage you to read the privacy policy of each third-party website or service you access through our platform. diy88 is not responsible for the privacy practices or content of those third-party websites.

Diy88 reserves the right to amend or update this Privacy Policy at any time to reflect changes in our practices, new legal requirements, or service improvements. Any significant changes will be communicated to members via email notification or an in-platform notice before the changes take effect.

The "Updated" date at the top of this document will always reflect the latest version of our Privacy Policy. We encourage you to review this page periodically to stay informed of how we handle your data.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, do not hesitate to contact the diy88 customer support team, available to assist you 24 hours a day, 7 days a week via live chat on our platform.